Privacy Policy

Privacy Policy – Memory Pearl

At Memory Pearl, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, purchase our products, or interact with our services.

By using our website or purchasing Memory Pearl products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or make a purchase on our website:

Personal Information

Name

Email address

Shipping and billing address

Phone number (if provided)

Payment details (processed securely by third-party payment providers)

Non-Personal Information

Browser type and device information

IP address

Pages visited and time spent on our website

General location data (country or region)

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

The information we collect is used to:

Process and fulfill your orders

Communicate order confirmations, shipping updates, and customer support responses

Improve our website, products, and customer experience

Prevent fraud and ensure secure transactions

Send promotional or informational emails (only if you choose to receive them)

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments made on the Memory Pearl website are processed through secure, encrypted payment gateways. We do not store or have access to your full credit or debit card details. Your financial information is handled entirely by trusted third-party payment processors that comply with industry security standards.

4. Cookies and Tracking Technologies

Memory Pearl uses cookies and similar technologies to:

Improve website functionality

Understand user behavior and website performance

Enhance your browsing experience

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

5. Third-Party Services

We may use trusted third-party services for:

Payment processing

Shipping and order fulfillment

Website analytics and performance tracking

These third parties are only given the information necessary to perform their services and are required to protect your data.

6. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While no online system can be 100% secure, we work continuously to maintain strong security practices.

7. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your personal data

Opt out of marketing emails at any time

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Memory Pearl does not knowingly collect or store personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to remove it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the support email address provided on our website or inside your Memory Pearl product packaging.