Terms and Conditions

Terms and Conditions – Memory Pearl

Welcome to Memory Pearl. These Terms and Conditions govern your use of our website, products, and services. By accessing our website or purchasing a Memory Pearl product, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or products.

1. Use of Website

You agree to use the Memory Pearl website for lawful purposes only. You must not use this website in any way that may damage, disable, overburden, or impair the website or interfere with any other user’s experience.

2. Product Information

Memory Pearl is a digital ornament and keepsake designed for decorative and personal use. While we strive to accurately describe our products, we do not guarantee that product descriptions, images, or other content on our website are completely error-free.

3. Orders and Payments

All orders placed through the Memory Pearl website are subject to acceptance and availability. Prices are listed in the applicable currency and may change without prior notice.

Payments are processed through secure third-party payment providers. Memory Pearl does not store or have access to your full payment information.

4. Shipping and Delivery

We aim to process and ship orders promptly; however, delivery times are estimates and may vary due to factors beyond our control, including carrier delays or customs processing. Memory Pearl is not responsible for delays caused by shipping carriers.

5. Returns and Refunds

Memory Pearl offers a satisfaction guarantee as stated on our website. If you are not satisfied with your purchase within the specified return period, you may request a refund by contacting our support team using the information provided with the product. Refund eligibility is subject to the conditions outlined in our refund policy.

6. Intellectual Property

All content on the Memory Pearl website, including text, images, logos, graphics, and design elements, is the property of Memory Pearl and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.

7. User Content Responsibility

You are solely responsible for the photos, videos, audio files, and other digital content you upload to your Memory Pearl device. You confirm that you have the legal rights to use and display such content and that it does not infringe on the rights of any third party.

8. Limitation of Liability

To the fullest extent permitted by law, Memory Pearl and its owners, affiliates, partners, and representatives shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Warranty Disclaimer

Memory Pearl is provided “as is” and “as available,” without warranties of any kind, either express or implied, unless otherwise stated. We do not guarantee uninterrupted or error-free use of the product.

10. External Links

Our website may contain links to third-party websites for your convenience. Memory Pearl does not endorse or assume responsibility for the content, policies, or practices of any third-party websites.

11. Termination

We reserve the right to suspend or terminate access to our website or services at our discretion, without notice, if these Terms and Conditions are violated.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Memory Pearl operates, without regard to conflict of law principles.

13. Changes to These Terms

Memory Pearl reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us using the support email address provided on our website or inside the Memory Pearl product packaging.